The largest share of value in communications services is the value of presence. How can communication services providers measure their performance in capturing this value? Average Revenue Per User’s Relation (ARPUR) is a practical measure of presence value. ARPUR is Average Revenue Per User (ARPU) divided by some measure of user’s interaction with other users … Continue reading ARPUR: a business performance metric for presence in communication services
The scholarly field of pragmatics emphasizes the gap between sentence meaning and speaker meaning in communication. Pragmatics emphasizes that circumstantial factors are crucial to interpretation of sentences. What does “look at this” mean? Does “it’s midnight” mean it’s time to go home, or time to party? Communication service providers might take from pragmatics the importance … Continue reading pragmatics for communication service providers
The idea that you are your brain has fascinated intellectuals at least since Descartes. Francis Crick, a co-discoverer of the molecular structure of DNA and a Nobel Laureate, described the “astonishing hypothesis”: The Astonishing Hypothesis is that “You,” your joys and your sorrows, your memories and your ambitions, your sense of personal identity and free … Continue reading you and a brain in a vat
Some new developments in the production of presence: SkypeWeb, Tello, and Gumbrecht’s book, which I’ve reviewed.
Consider the new Kodak Photo Voice service. As described in a press release: KODAK Photo Voice is a brand new way to relive memories, empowering two people to simultaneously view a customized slideshow, and to reminisce and react to each picture. Imagine if Grandma could see pictures from her grandson’s first day at school while … Continue reading low-production-value narrative and presence