Not on speaker phone, on social mode!

Device design is a significant problem for a show-and-tell communicator. Designing a “phone” that integrates talking and showing would be a useful project for a design school class.

Re-describing features is less costly than redesigning devices. Speaker phones are used for long, boring meetings. But a social mode is just what teenagers need. That’s right kids, just press that button and you and the friend that’s permanently attached to your hip can both talk at the same time with another friend and see and share pictures on your phone at the same time, too.

Put your phone on social mode and you all can talk and see! Who cares if you talk a little louder and adults around you can hear you? That’s their problem. Plus, they’re stupid so they won’t understand what you’re talking about anyway. Privacy? That’s for uptight geezers!

A show-and-tell social mode probably would be a lot more valuable to most mobile phone users than being able to use your Nokia N73 to take and upload photos to Flickr. Martin and his daughter could use it when communicating with Nana. The 78% of Swedish broadband customers who want to use a webcam on Christmas Eve probably would like to be able to do a “group call.” And they would probably rather not have to do it crowding around their desktop computer, wherever that’s located.

Communication devices need to move on from the design of phones. Recognizing that not all interpersonal communication is one-to-one would be a propitious place to start.

will anyone know about “show and tell” communicators?

Attaching a camera to a mobile phone doesn’t seem to create much value. In rank order of occurrence of key Telco 2.0 events, 200 early respondents to the Telco 2.0 survey placed “voice revenue less than 20% of mobile operator total revenue” at “13/never.”

Can you use your mobile to take a photo while talking to a friend and send it to her instantly in the stream of your conversation? In other words, can you do real-time show and tell?

Recently in a bustling T-Mobile retail store, I told an energetic young service representative that I wanted a phone that would let me send a photo to the person I’m talking to. He said that all the phones could do that. I asked him to show me how it’s done. He said the he had never tried it, and asked another representative how to do it. That representative said that the phones can’t do it.

The representative in the Verizon retail store told me that he didn’t know if the phones could do it. He then whipped out his RAZR, dialed a number, and then tried to take a photo. The device produced a message saying that the camera was shut off.

In the Sprint retail store, the first representative said she didn’t know. The second said she wasn’t sure if it was possible. The third said he did it once but he didn’t remember how he did it. A customer overhearing our conversation then told us that yesterday she was making a call about a pie that had arrived damaged and she tried to take a picture of it while on the phone and it didn’t work. Oh, that’s a shame, I said.

To assuage my disappointment, the second representative in the Sprint store then told me that she had sent a text while talking on her mobile phone. I asked her if she sent the text message to the person she was talking to. She told me that, no, she had sent it to someone else.

What’s the problem with showing and telling with a phone? Technically, the problem is that normal voice calls are tightly integrated with the transport infrastructure (“circuit switched” not “VoIP” etc.) Even with mobile phones with messaging capability, Internet access, etc., the communications channel established when a person talks on the phone is a traditional voice channel. Hence placing a photo in the stream of communication isn’t possible.

Applications and networks that can support a show-and-tell mobile communicator are right around the corner. Internet telephony software from everyone can already do this. According to the Telco 2.0 preliminary survey results, in order of occurrence “a leading internet player launches a mobile telephone service” is ranked #1 (it’s already happened: AOL in Germany) and “WiFi capability available in mass-market mobile devices” is ranked #2. So show-and-tell mobile communicators will soon be available.

But will anyone show these devices to you and tell you about them?

Carnival of the Bureaucrats #5

Good bureaucrats recognize mistakes. And they try to rectify them with as little public notice as possible. Under Rule 6 of the Carnival of the Bureaucrats, submissions to this carnival may not include the term “stupid bureaucrat” and related epithets as defined therein. It has come to our attention that we have failed to recognize that it appears to be the case that based on the available evidence before us that a small number of bureaucrats are not in fact heroes.

This month the Carnival of the Bureaucrats condemns the Board of Trustees of Duke University and associated administrative functionaries for conduct unbecoming of bureaucrats. At a recent meeting, the Duke Board took no action and rubber-stamped a proposal that had probably been in the bureaucratic pipeline for years. That’s exactly what Boards of Trustees are designed to do.

The Duke Board anchors the university bureaucracy and has a solemn obligation to ensure that its bureaucrats represent the interests of their own group. As a result of a grotesque travesty of the presumption of innocence, due process, and equal justice under law, three Duke students have suffered greatly and continue to face the possibility of lengthy imprisonment. One of the students explained his feelings about Duke now:

“I chose Duke to be my home for four years. And to see your professors … go out and slander you and say these horrible, untrue things about you and to have your … administration just … cut us loose for, for, based on nothing. Duke took that stance that “We wouldn’t stand for this behavior.” They didn’t want to take a chance on standing up for the truth. I can’t imagine representing a school that didn’t want to represent me.”

No excellence in inaction and rubber-stamping can make up for the failure of bureaucrats to defend vigorously their own organization. Their organization is Duke, and students are part of it. The actions of the Duke Board of Trustees, Duke President Richard Brodhead, and the faculty functionaries of the Group of 88 deserve the contempt of bureaucrats world-wide.

My brother graduated from Duke. In bureaucratic fury at the highly unacceptable behavior at Duke, I intend to destroy him in this year’s Galbi Brothers’ 800 Meter Challenge.

GrrlScientist at Living the Scientific Life reports that the USDA has stopped using the term “hungry” and started using the term “low food security.” Her reference explains:

The switch of bureaucratic jargon came about after the White House budget office questioned why the agriculture researchers actually called hungry people “hungry.’’ The USDA bucked the question to the National Academies of Science, where it was determined that using the word “hunger’’ wasn’t entirely accurate, since the agriculture researchers can count people who say they don’t have enough food—but can’t necessarily describe the symptoms they experience while doing without.

GrrlScientist notes:

“Very low food security”? Hello?? Is that like rethuglicans referring to themselves as having “very low truth security”?

GrrlScientist also reports that Reality TV is going to be used to choose a Price Minister of Canada. She notes, “Imagine choosing your next national leader by using reality TV.” I think reality TV is boring. I suggest instead having avatars vote in Second Life.

According to her profile and postings, GrrlScientist is a molecular evolutionary biologist who has been looking for a job for four years. Looking for a job is highly stressful. Now she’s coping with a very difficult personal situation. GrrlScientist, I wish you a speedy liberation and good health! Can any of you high-placed and influential purple motes co-participants help her to find a job?

Jack Yoest at Reasoned Audacity presents Donald Rumsfeld’s Rules: Advice on Government, Business & Life. Rumsfeld has offered some questionable advice:

Don’t let the complexity of a large company mask the need for performance. Bureaucracy is a conspiracy to bring down the big. And it can. You may need to be large to compete in the world stage, but you need to find ways to avoid allowing that size to mask poor performance.

Doing one’s job isn’t the same as a conspiracy!

Paul at Paul’s Tips offers tips about how to deal with information overload. He explains:

Most of what’s demanding your attention is probably pointless anyway. Information is so abundant and easy to get in today’s world, that any individual instance of it is likely to be next to worthless. It’s a simple case of supply and demand.

Nonetheless, documents must be filed appropriately.

Steven Silvers at Scatterbox describes “the big picture behind congressional investigations that are going to create new corporate scandals.” He notes,

The turmoil of the next two years marks the emergence of a new socioeconomic order in the three-way relationship between America’s largest employers, their stakeholders and representative government.

My department doesn’t handle those issues.

Alvaro at SharpBrains presents brain teasers. SharpBrains describes itself thus:

A mix of fun brain teasers and serious commentary on neuroscience-based brain fitness and “brain gyms” for health, education, and corporate training.

Check out the size of the face on this homunculus!

The China Law Blog presents China’s Foreign Business Blame Game and notes, “Chinese bureaucrats going wild with blame.” Hey, blaming is for politicians, not bureaucrats!

James Enck at Eurotelcoblog describes The Winter of Our Discontent, explaining:

I have just been given a pay rise so derisory that it will cost more in administrative costs than the actual value of the extra cash they’re giving me (who ever said that a high ranking, unusual ideas and interesting CV should matter to a bureaucracy which focuses on page count?)

I don’t believe that anyone ever said that. Moreover, here at purple motes, we surely know that’s not the case. But cheer up, someday you may get selected as Bureaucratic Hero of the Month!

RDoctor presents “Psychology of Law and Order. Interview with Dr. Deborah Serani.” Dr. Serani explains:

One of the recent trends in psychology highlights has been how the world has become fast-paced and media saturated. As a result, the world is filled with individuals who are either desensitized or overly anxious. And that is just the tip of the iceberg.

I hope the good clean fun here at purple motes helps all its co-participants become more sensitive and less anxious.

That concludes this edition of the Carnival of the Bureaucrats. Submit your blog article to the next edition using our carnival submission form.