email and telephone policy

My thinking and creativity here, as valuable or invaluable as it is, I offer freely to everyone. If you have a question regarding some topics that this blog addresses, please ask the question as a comment to the relevant blog post. I will respond with a comment or blog post in accordance with my interest, … Continue reading email and telephone policy

from mass media to communication

In 1932, about a decade after radio broadcasting began in Germany, a German playwright declared: As for the radio’s object, I don’t think it can consist merely in prettifying public life.  Nor is radio in my view an adequate means of bringing back cosiness to the home and making family life bearable again.  But quite … Continue reading from mass media to communication

visitor information kiosks in a smartphone era

Public touch-screen visitor information kiosks provide information and directions for local businesses and local attractions.  However, by providing access to highly developed, commonly used web services, smart phones now offer better, more up-to-date, local information and directions.  To serve visitors and to promote local economic development, public kiosks must offer something that smart phones don’t. … Continue reading visitor information kiosks in a smartphone era

tariff inflation increases regulatory obligations

Publicly filed tariffs have been an important element of federal economic regulation in the U.S. since the formation of the Interstate Commerce Commission in 1887. U.S. local exchange telephone companies currently file federal tariffs for their interstate access services. These tariffs are publicly available through the U.S. Federal Communications Commission’s Electronic Tariff Filing System (ETFS). … Continue reading tariff inflation increases regulatory obligations